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What to expect when shopping at HCH?

Where are your products shipped from?

Our dedicated warehouse is located in Colorado US which gives us efficient shipping times to the entire US and Canada.

Why are you selling these products?

We believe in quality for our customers and sustainability for the planet we live on. The selection of products is hand-picked, experienced over time, and produced with love by artisans of their trade.   

Unhappy with your product or experience? 

We are not afraid of feedback. The matter of fact, we encourage and reward it! If you receive a product that does not meet your expectations, we are here to make it right. Reach out to hairchakrahair@gmail.com within 7 days of you receiving the order for resolution.

Refunds and Returns

Refunds costs us card processing fees, so we aim to make things right by replacement or compensation. Products must be unused and in its original packaging. Please contact hairchakrahair@gmail.com for resolution.​​

Does the Pure Henlon Hair have chemical coating?

No, it does not! This is very important to us as the chemical coatings made out of lye or rubber may cause irritation and allergic reactions. Our hair is made without this for your comfort and safety.

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